INVEST • DEVELOP • PROVIDE

ANNUAL REPORT

John Bunyard

Message from our Chair –

Dear Supporter,

It gives me great pleasure to welcome you to our 2016 Annual Report.

The Trust has been extremely active in 2016, and has expanded it's area of operation with the acquisition of several supported housing projects across Suffolk, and the opening of Sams on Bevan Street. I would like to record my sincere thanks to the Chief Executive, the Senior Management Team, our staff and volunteers, the Board, our partners and supporters. for their commitment. The success achieved by the Trust is a tribute to the team work across the organisation.

We have in place a robust strategy which is regularly reviewed; our employment relationship is vital and we recognise the positive relationships which underpin the success of our strategy. Our strategy details the actions we take to achieve our goals. We have four priority themes that all our services are designed around, and those themes are accommodation, health and well being, enrichment, and employment. Each service or project has it's own specific targets and actions, and around that we have three areas, Vision, Objectives, and Aims.

In order to deliver a successful strategy we invest in Customer Experience, Learning and Development, and Organisational Performance. We are very proud that our organisational development approach uses ten People Management Principles as a strategic framework from which we design, deliver, and evaluate all aspects of organisational and personal learning development.

We recognise that our entire staff have a crucial role to play in delivering our strategy, indeed they help contribute to this, and we provide staff with a Strategic Overview as part of their staff handbook.

The Trust is very optimistic about the future, and has again set itself some challenging objectives for 2017. In conclusion would like to reiterate my thanks and look forward to working with you all during 2017.

Best wishes,

John Bunyard
Chairman of the Board of Trustees.

Donate & Help Support Our Services

Our vision is to promote social inclusion for the community benefit by preventing people from becoming socially excluded, relieving the needs of those who are socially excluded and assisting them to integrate into society.