The Anchor

Based at The Anchor, the Wellbeing Team consists of 2 Registered Mental Health nurses and a highly experienced Senior Support Worker who all have experience and qualifications in providing therapeutic interventions for those suffering with mental health problems including; anxiety, depression, Post Traumatic Stress Disorder, Bipolar affective disorder and OCD. The team works alongside other mental health, drug/alcohol counselling and related services to provide all-round support.

We also provide a Community Recovery Group. The group is run every Thursday 1:00pm-2:30pm by volunteers Frank and Joe, who both have a wealth of knowledge and experience in the field of recovery.

Clients are offered this group whilst waiting for their referral to be processed, but it's also open to anybody that's interested.

The Dual Diagnosis Team

Somebody with a ‘dual diagnosis’ has a mental health condition (such as schizophrenia, bi-polar affective disorder, stress, anxiety & depression) twinned with a substance dependency (alcohol, street drugs or prescribed medication).
Both problems combine to have a damaging effect upon a person’s life. Each condition has symptoms that interfere with a person’s ability to function, self-perception and form relationships with others.
People with a dual diagnosis can often experience other difficulties: these may include social, legal, housing, welfare and lifestyle matters. Healthcare services can’t always provide support with non-medical issues.
The team is based at The Anchor Wellbeing Centre, 5A Commercial Road, Lowestoft, Suffolk, NR32 2TD.
The team consists of two registered mental health nurses, a senior Dual Diagnosis Worker, a Specialist Trauma Therapist, and 2 volunteers all with experience of working with homeless, vulnerable and socially-excluded people, whom for a variety of reasons have been unable to access or engage with other services.

The team currently offers:
• 1:1 support/therapy for mental health and addictions.
• Auricular Acupuncture.
• Mindfulness-based Cognitive Therapy: 8 weeks course .
• Mindfulness-based Relapse Prevention: 8 weeks course (addictions).
• Mindfulness-based Stress Reduction: 8 weeks course (stress/anxiety).
• The PTSD programme, incorporating EMDR, ACT, CFT and reconsolidation.
• Reversing the Spiral (RTS): A transitional lifestyle change programme.

The team works alongside other mental health, drug/alcohol counselling and related services in order to provide a more all-round support to those living in supported housing and the community within the Waveney area.
As a direct-access service, the Team welcomes self-referrals (in addition to those made by referring agencies). Referral forms can be requested by telephone, or via e-mail and can be downloaded from our website.

Structured Wellbeing & Relapse Prevention Programmes

Our mental health and wellbeing can change from moment to moment, and day to day. Whether you are in crisis or coping, we, at Mindful Pathways @ Access Community Trust can offer support to help you manage your mental wellbeing.

More Information

Auricular Acupuncture

Auricular (ear) acupuncture has traditionally been used to support people with addiction. However, it is increasingly being used to treat other mental and emotional health issues such as post-traumatic stress, self-harm, anger management, sleep problems etc.

What it Involves:

It involves putting 5 very fine needles into certain points in the ear. You are then allowed to sit in quiet for 40 minutes, at which point the needles are removed. IT’S AS SIMPLE AS THAT!

How it Works:

The 5 acupuncture needles stimulate nerves that go straight to the parts of the brain that have been imbalanced by the use of drugs and alcohol, and works towards returning brain chemistry to normal.

The 5 points are all designed to help keep you calm, to aid your motivation, to keep anxiety at bay and to improve your wellbeing.

Remember firstly that this is a tool that is used alongside all sorts of other things to keep you well, and that the benefits of auricular acupuncture are proven by research.

The Auricular Acupuncture programme started in November 2012 and since then we have helped approximately 800 clients.

Our clients have reduced the use of substances, have had improved sleep and motivation which in hand has resulted in them getting back into work and education. Our clients come back time and time again.

The team welcomes self-referrals (in addition to those made by referring agencies)

Referral forms can be requested by telephone on (01502 527215) or via email at


The team welcomes self-referrals (in addition to those made by referring agencies)

Referral forms can be downloaded below, requested by telephone on : (01502) 527214 or via email at

Referral Form
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Our vision is to promote social inclusion for the community benefit by preventing people from becoming socially excluded, relieving the needs of those who are socially excluded and assisting them to integrate into society.